How Flair Packaging Scaled Shipping With FreightPOP + Microsoft Dynamics

ABOUT FLAIR PACKAGING

A global leader in sustainable flexible packaging solutions for food, beverage, and personal care brands. As international operations expanded, Flair faced growing challenges managing carrier compliance, visibility, and freight documentation across regions.

Running on Microsoft Dynamics 365, Flair needed a connected TMS to automate data flow, streamline documentation, and improve shipment visibility from order to delivery.

The Challenges

• Disconnected TMS: Previous system lacked integration with Microsoft Dynamics 365 F&O
• Limited tracking visibility: No PO/SO-level tracking, especially for multi-leg and international shipments
• Manual compliance work: HS codes and country-of-origin documents managed by hand
• Carrier onboarding silos: Difficult to add carriers and standardize services across regions
• Document customization gaps: Packing lists, labels, and BOLs required manual edits
• Cost control issues: Hard to analyze carrier performance and audit invoices for accuracy

FreightPOP Solutions

• Seamless Dynamics 365 integration: Real-time, bi-directional sync for orders, costs, and tracking
• PO/SO-level tracking: Visibility by order, item, and leg for domestic and international moves
• Automated compliance: HS code management and country-of-origin documents generated and stored
• Multi-carrier rating & booking: Compare carrier rates, book shipments, and generate labels/BOLs automatically
• Custom document templates: Automated generation of packing lists, invoices, and labels to match customer and regional requirements
• Analytics and audit tools: Provides freight spend analysis, carrier performance metrics, and invoice validation reporting

Shipping Results with FreightPOP and Microsoft Dynamics 365

30%
Reduction in shipping costs

95%
Reduction in shipment processing time

15%
Savings on freight costs via invoice auditing

40%
More shipments delivered on time

FreightPOP + Microsoft Dynamics 365: Quick FAQs

How does the Dynamics 365 integration work?
Real-time, bi-directional API with Dynamics 365 SCM/FO and Business Central. Orders flow into FreightPOP for rating, booking, tracking, and audit, while costs and milestones sync back to Dynamics to eliminate re-entry

Which shipping modes and carriers are supported?
Parcel, LTL, TL, and international air/ocean with connections to hundreds of carriers, brokers, and 3PLs for rate shopping, booking, and tracking

Can I automate labels and documents?
Yes—FreightPOP generates labels, BOLs, packing slips, and customs forms, automatically linking them to related Dynamics records

Does tracking sync back to Dynamics?
Yes—tracking numbers and shipment updates sync in real time for full delivery visibility across teams and portals

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